Frequently asked questions
Important information about hotel inquiries, rates, availability, B2B partnerships, and transport requests.
How can I book a hotel?
Search the available listings or submit a booking inquiry with your destination, dates, guests, rooms, and preferred category. The team will respond with suitable options and reconfirm availability before booking.
Do you provide Makkah hotels?
Yes. The website supports Makkah hotel inquiries by area, category, room type, and travel requirements. Only confirmed inventory should be promoted as live.
Do you provide Madinah hotels?
Yes. Madinah hotel inquiries can be submitted for individuals, families, groups, and travel agencies.
Do you work with travel agents?
Yes. Travel agencies and Umrah operators can register as B2B partners and submit structured rate requests. Registration does not automatically approve a partnership.
How can agents become partners?
Complete the partner registration form with real company and contact information. The application is stored for review and follow-up.
How early should I book?
Availability can change by dates, season, group size, and hotel category. Submit your inquiry as early as practical so current options can be checked.
Do you provide transport?
You can submit airport transfer, intercity, local transport, and Ziyarah coordination inquiries. Final service details depend on the confirmed provider and schedule.
Are website prices guaranteed?
No. Rates and availability can change by dates, room type, inclusions, and booking conditions. The current offer is reconfirmed before you proceed.
Can I request rooms for a large group?
Yes. Include group size, adults and children, room configuration, meal plan, dates, and transport requirements in the inquiry.
